This article explains how to reset a Fire TV Cube if you’re planning on selling or gifting it, or you’re experiencing a problem you can’t fix through other means.
- Press and hold the Volume Down and Mute buttons to start the reset process.You can also navigate to Settings > My Fire TV > Reset to Factory Defaults.You can’t set up a Fire TV Cube without a physical remote, so don’t reset your Fire TV Cube if you only have the remote app on your phone.
There are two ways to reset your Fire TV Cube. If your Fire TV Cube is unresponsive, but your remote works, press and hold the Volume Down and Mute buttons until the light flashes blue. This will reset the Fire TV Cube even if it’s unresponsive.
Resetting your Fire TV Cube will restore it to factory original settings, after which you will have to set it up again as if it were brand new. If you just want to restart your Fire TV Cube, unplug it from power and then plug it back in.
If your Fire TV Cube is responsive, you can initiate a factory reset from the menus:
- Press the Home button on your remote.
- Select Settings.
- Select My Fire TV.
- Select Reset to Factory Defaults.
- Select Reset.
How Do You Reset a Fire TV Cube Without a Remote?
You can reset a Fire TV Cube without a physical remote by using the Fire TV app as a Fire TV Cube remote. The process outlined in the previous section will work with the Fire TV remote app just the same as it does with the regular remote. The problem is you can’t set up a Fire TV Cube without the remote.
Press the Home button on your remote.
Select Settings.
Select My Fire TV.
Select Reset to Factory Defaults.
Select Reset.
If you lost your Fire TV Cube remote, and you need to reset the Cube, you will need to obtain a compatible remote first. Your options are to buy a new remote, borrow a remote from a friend, or use a Fire TV remote from a different Fire TV device you own.
Do not reset your Fire TV Cube unless you have a physical remote. Setup after resetting a Fire TV Cube requires a physical remote. If you don’t have a remote, then you won’t be able to use your Fire TV Cube after resetting it.
You will need to reset the Cube using the Fire TV remote app or the replacement remote and use the replacement remote to perform the initial setup. You can then return the remote to its original owner or reconnect it to your other Fire TV device, and use the Fire TV app on your phone to control your Fire TV Cube.
Here are the steps to reset a Fire TV cube without the original remote:
- Obtain a replacement remote, and connect it to your Fire TV Cube.
- You can buy a replacement, borrow one, or use a compatible remote from another Fire TV device you own.
- Reset the Fire TV Cube using the procedure outlined in the previous section.
- When prompted, press the home button on the replacement remote.
- You can’t get past this step without a compatible remote. Even if you connect your Fire TV Cube to your network with an Ethernet adapter and successfully connect the Fire TV remote app, pressing home in the app will not let you proceed past this step.
- Connect the Fire TV remote app to your Fire TV Cube.
- Return the replacement remote to the person you borrowed it from or reconnect it to the Fire TV device it came with.
- Use the Fire TV remote app on your phone to control your Fire TV Cube.
Why Reset a Fire TV Cube?
When you reset a Fire TV Cube, you return it to the same state it was in when it was first manufactured. That means everything is deleted from the device, including apps you’ve downloaded to your Fire TV, your account information, your Wi-Fi details, and all other data. After a reset, a Fire TV Cube has to be set up as if it were a brand new device. There are a lot of reasons to do this, but you may want to consider other fixes if you don’t actually want to remove all of your data and account information.
Obtain a replacement remote, and connect it to your Fire TV Cube.
You can buy a replacement, borrow one, or use a compatible remote from another Fire TV device you own.
Reset the Fire TV Cube using the procedure outlined in the previous section.
When prompted, press the home button on the replacement remote.
You can’t get past this step without a compatible remote. Even if you connect your Fire TV Cube to your network with an Ethernet adapter and successfully connect the Fire TV remote app, pressing home in the app will not let you proceed past this step.
Connect the Fire TV remote app to your Fire TV Cube.
Return the replacement remote to the person you borrowed it from or reconnect it to the Fire TV device it came with.
Use the Fire TV remote app on your phone to control your Fire TV Cube.
Some of the reasons to reset a Fire TV Cube include:
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