What to Know
- Make sure the Smart Plug is plugged into a working power outlet, and press the button on the side of the Smart Plug.
- Hold the button until the LED light on the Smart Plug turns red.
- Wait for the LED to start blinking blue.
- When the LED blinks blue, the plug has been reset. To continue using the plug, you will need to set it up again.
Make sure the Smart Plug is plugged into a working power outlet, and press the button on the side of the Smart Plug.
Hold the button until the LED light on the Smart Plug turns red.
Wait for the LED to start blinking blue.
When the LED blinks blue, the plug has been reset. To continue using the plug, you will need to set it up again.
Why Is My Smart Plug Not Reconnecting?
Open the Alexa app, and tap Devices.
Tap the + icon.
Tap NEXT.
Tap SCAN BARCODE.
If your barcode is missing or damaged, tap DON’T HAVE A BARCODE and follow the on-screen instructions.
You will need to unplug the Smart Plug to access the barcode.
Plug the Smart Plug into a wall outlet, and wait for Alexa to discover it.
If Alexa doesn’t immediately find the Smart Plug, press and hold the button on the side of the plug until the light blinks red and blue.
Wait for Alexa to set up your Smart Plug.
Tap Next.
Tap SKIP to start using your plug immediately, or CHOOSE GROUP if you want to assign it to a smart homegroup.
You can add the plug to a smart home group later or move it to a different group at any time.
Tap DONE.
If you’re unable to discover and set up your Smart Plug with the Alexa app, there may be a problem with the Smart Plug, or it may be too far from your Wi-Fi router. Check to see if other devices have a strong Wi-Fi signal in the same area as the Smart Plug, and try to improve the Wi-Fi signal by moving the plug to a different outlet if possible. You may also be able to install a Wi-Fi extender or mesh network if the Wi-Fi signal is weak in some areas of your home.
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